Responsibilities

• Responsible for day-to-day delivery operations.
• Assist with the implementation of new processes and procedures.
• Identify ways to improve customer experiences.
• Interact with couriers in answering questions, and resolving issues.
• Daily live Tracking couriers to maintain sufficient service to the clients.
• Troubleshoot and investigate fraud and troubled orders.
• Monitor, anticipate, and manage the live operation to ensure a great user experience
• Manage real-time fleet capacity.
• Ensure a smooth operation by coordinating communication with Customers, vendors, and other internal support teams.
• Data entry for all shipments data processed.

Educational Level : Bachelor's degree
Career Level : Entry Level
Experience : 0 : 1 Years

Requirements:
- Excellent computer skills
- Experience in the dental field is a plus
- Microsoft Office
- Self-motivated and Ambitious
- Excellent negotiation skills
- High sense of responsibility
- Flexible and Proactive
- Strong analytical and problem-solving skills
- Familiar with CRM