Operations Specialist

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Job Detail


  • Responsible for day-to-day delivery operations.
  • Assist with the implementation of new processes and procedures.
  • Identify ways to improve customer experiences.
  • Interact with couriers in answering questions, and resolving issues.
  • Daily live Tracking couriers to maintain sufficient service to the clients.
  • Troubleshoot and investigate fraud and troubled orders.
  • Monitor, anticipate, and manage the live operation to ensure a great user experience
  • Manage real-time fleet capacity.
  • Ensure a smooth operation by coordinating communication with Customers, vendors, and other internal support teams.
  • Data entry for all shipments data processed.

Job Requirements

Educational Level : Bachelor's degree
Career Level : Entry Level
Experience : 0 : 1 Years

Languages Required


Dose the candidates have experience in the dental filed before?
Dose the candidates have experience as operations specialist before?

Skills Required

- Excellent computer skills
- Experience in the dental field is a plus
- Microsoft Office
- Self-motivated and Ambitious
- Excellent negotiation skills
- High sense of responsibility
- Flexible and Proactive
- Strong analytical and problem-solving skills
- Familiar with CRM